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Services

Syscogent offers its customers a pre-defined end-to-end services or a blend of customized
services that suits the customer's need.

Managed Services

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We can provide a fully managed service or a blended service to suit your needs that include and not limited to

  • Proactive Database Monitoring

  • 24x7 Monitor and Alert on Detecting Anomalies

  • Incident Notification and Remediation

  • Problem Management and Root Cause Analysis

  • Database Performance and Activity Review

  • Capacity Planning and Projections

  • Upgrade and Patching

  • Change Requests and Deployments

Upgrade & Patching

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With rapidly evolving security threats and need for technology enhancements, it is important to keep your system up with latest version and patch.
Upgrading benefits your system with latest functionality, bug fix and also keeps your system under support.
However, Database upgrades and patching are always challenging for any size of organization with their DBAs bound with tight BAU schedules and development projects deadlines.
Our team of experienced DBAs can help you with 

  • Database Patching

  • Database Version Upgrade

  • Consolidate Servers

  • Add functionality

Database Support

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We have a team of highly talented and experienced IT professionals who can help
customers with their IT projects at any stage, from initial project design through to project implementation and delivery.
Our team has in-depth knowledge and support experience in the following application and database technologies

  • Informix

  • IBM DB2

  • MSSQL Server

  • Sybase

  • MySQL

 

  • FOUR Js

  • Symfony

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Performance Tuning

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Businesses with exponentially expanding data often result in slow performing database that becomes nightmare problem to the developers, Data Analysts and DBAs.

More than ever, best practice data management has become key factor to have a best performing database and applications.

Any of the following could result in a slow  performing database

  • Sub-Optimal Query

  • Poor Indexing

  • Data Fragmentation

  • Resource Contention

Database performance tuning is a specialized art that not all the DBAs can do.

Our team of experts can efficiently identify the potential root cause for the bottlenecks in your system.

  • Query Optimization

  • Data Defragmentation

  • Index optimization

  • Identify resource contention 

Cloud Migration

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Moving your systems to cloud has many benefits such as 

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  • Reduced cost 

  • Reduced Maintenance

  • Reduced Management Overhead

 

However it is not as simple as it sounds to migrate your system in to cloud due to the complexity introduced by migration process.

 

Our team of cloud migration experts can help you

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  • Identify Potential Challenges 

  • Plan Migration Roadmap

  • Perform Migration

  • Make the Migration Process Simple

  • Meet Service Delivery Expectation

  • Reduce Service Disruption During Migration
     

Detailed Health Check

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Having a healthy and high performing database is vital for any organization to be successful. Neglecting database health and maintenance can easily land you in serious performance issues.
Key indicators that suggests time for Database Health Check are:

  • Sub-Optimal Performance

  • Addition of extra hardware

  • Unplanned Outages

Our detailed database health check includes the analysis of the following components.

  • Evaluate Configuration Settings

  • Query Performance

  • Data Security

  • Database Maintenance Procedures

  • Statistics

  • Index Efficiency

  • Data Access Efficiency

  • Resource allocation

  • Evaluate Backup Process

  • Disaster Recovery (DR) Procedure

  • Documentation

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